Shipping policy

All orders will ship in 1-2 business days. Please note, orders are not shipped over the weekend or Australian holidays. Once processed you will receive a shipping confirmation email with your tracking information. 

Australia

• Standard Shipment (3-5 business days): Free
• Express Shipment (1-3 business days): $14.00

New Zealand

• Standard Shipment: $14.00
• Express Shipment: $25.00

Ship the items you wish to return back to us with using your own carrier of choice, or contact us at laaphaNepal@gmail.com to request a shipping label. Please note, shipping fees associated with making returns are the responsibility of the customer and will be deducted from your refund.

INTERNATIONAL

• Standard Shipment: $20.00
• Express Shipment: $42.00

Simply ship the items you wish to return back to us!

1. Fill out your returned items on the invoice.

2. Pack your item(s) and invoice into a box.

3. Mail your return using your carrier of choice to:

Laapha Receiving Dept.

 21/302 Abbotsford Street

North Melbourne, VIC 3051, Melbourne, Australia

Order # ___________

Please note, all international shipping fees with making returns are the responsibility of the customer and will not be refunded. Any duties and taxes paid are also non-refundable. Laapha is not responsible for international shipping fees or lost returns. Refused packages will be refunded once it is delivered back to us with a deduction of the associated shipping fees.

Plastic Free Shipping

We post plastic-free — our postage bags are 100% biodegradable and compostable

Laapha uses Sendle- Australia’s 100% carbon neutral shipping service. However, we do use Australia Post for express postage, PO boxes and some rural regions.